Viewing Conversation History
To open your conversation history, click Assistant in the left navigation bar, then select the Conversations tab at the top of the panel. All past sessions are listed in reverse chronological order, grouped by date: Today, Yesterday, This Week, and older. Each entry in the list shows:- The agent that was used
- The opening message of the session (as a preview)
- The date and time the conversation started
- A token count badge indicating how large the session was
Searching Past Conversations
Use the Search bar at the top of the Conversations panel to find past sessions by keyword. Layest searches across all message content — both your messages and agent responses — and highlights matching terms in the results. You can narrow results with filters:- By Agent
- By Date Range
- By Tag
Click Filter → Agent and select one or more agents from the dropdown. Only conversations involving those agents are shown.
Replaying or Continuing a Conversation
Opening a past conversation puts you in Replay mode, where the full message thread is displayed exactly as it occurred. To pick the conversation back up:1
Open the conversation
Click the session in the Conversations list to enter Replay mode.
2
Click Continue
Press the Continue Conversation button in the top-right of the replay view. Layest re-activates the same agent and loads the prior context window.
3
Send your next message
Type in the input field at the bottom and press Enter. The conversation resumes from where it ended.
Context window limits apply when continuing a conversation. If a session is very long, the agent may not have access to the earliest messages. Scroll to the top of the thread to check whether a context-truncation notice appears.
Exporting Conversation Transcripts
You can download any conversation as a structured file for documentation, compliance, or sharing outside Layest.- Open the conversation you want to export.
- Click the ⋯ More menu in the top-right corner.
- Select Export.
- Choose a format:
- Markdown — human-readable, preserves formatting and code blocks
- JSON — structured data including metadata, token counts, and timestamps
- PDF — print-ready layout suitable for reports or handoffs
Sharing Conversations with Team Members
Share a conversation with anyone in your workspace by generating a shareable link:- Open the conversation.
- Click Share in the top-right corner.
- Choose a permission level:
- View only — recipients can read the thread but not continue it
- Continue — recipients can add messages to a copy of the conversation in their own account
- Copy the link and send it via your preferred channel.
Deleting or Archiving Conversations
To keep your history tidy, you can archive or permanently delete sessions you no longer need. Archive — Moves the conversation out of the main list into the Archived folder. Archived sessions are still searchable and can be unarchived at any time. To archive, open the ⋯ More menu and select Archive. Delete — Permanently removes the conversation and all associated messages. This action cannot be undone. To delete, open the ⋯ More menu, select Delete, and confirm the prompt. To manage multiple conversations at once, tick the checkboxes on the left of each row in the Conversations list, then use the Bulk actions toolbar that appears at the bottom.Conversation Metadata
Every conversation stores a set of metadata that you can use to understand usage patterns and costs. Click the Info icon (ⓘ) in the top-right corner of any conversation to open the metadata panel:
Workspace admins can view aggregated token usage across all team members in Settings → Usage.
Conversation history is retained for 90 days on the Starter plan and unlimited on Pro and Enterprise plans. Deleted conversations are permanently purged after 30 days and cannot be recovered. If your organisation has data residency or retention requirements, contact your account manager to configure a custom policy.